Friendly, helpful staff
Top shelf
7 stars
Would recommend the boatyard to anyone.
Very friendly and knowledgeable staff.
Spent a week in the yard.
Everything went off without a hitch.
Timing was perfect.
P.S
Mitch is the man
Mad respect!!!
I’ve been getting hauled here for six years now. Great staff and service, but it’s not cheap. Everything is done first class, which I like, but if you’re looking for low cost, I’ve heard Newcastle next door is cheaper. Stones have a full chandlerly, so if you’re missing something you trot into the store and they put it on your bill.
This place is great on so many levels. Very professional, presentable, and knowledgeable staff. Great boatyard, parts store, and mooring facilities. And the boatyard is very convenient for getting those timely repairs done. First class!!
We received exceptional service today from Rob Steele, Manager and Catherine in the office. Despite Rob’s very busy workload and a huge backlog, he offered to meet us on the service dock and try to help us out. He crawled into the engine compartment and with a skilled diagnosis and 1/2 hour of his time sorted out our engine issues and saved our holiday ! When we asked to compensate him for his expertise and time, he said not to worry. This kind and generous gesture was over the top and really appreciated, to say the least ! Thanks again 🙂
The service here has compelled me to write my first google review. I had trouble with my genset but unfortunately the closest expert was a hundred and fifty kilometers which is a long way in a boat. Over the internet and phone Rob worked with me over two days to diagnose the problem. I offered to pay a consulting fee and he said “forget it”. It was such a pleasure dealing with both him and the office staff. I couldn’t recommend the entire outfit more highly.
Had an emergency haul out on a Sunday, they had me out within an hr and possibly saved my boat from sinking. Very professional staff, with different specialties, Repairs were done right and we were on our way in a short time. Rates were fair for work done, haul out was one of the least expensive, with flat rate hull cleaning we really got our $$ worth.
Highly recommend if your in the Nanaimo area. Thanks Stones!
Best prices in town. Excellent Service.
